Starting compensation from $12.00 to $16.00 per hour, plus possible annual incentives up to $11,000.  Sales or banking experience required.

Position: Branch Sales and Service Representatives are responsible for providing superior member service in the branch – ensuring that new and existing member relationships are developed by using product knowledge and sales skills to support the Credit Union’s growth goals. All PFFCU staff members are responsible to promote the corporate values of member service, teamwork, commitment, performance and professional competency.

Qualifications: The Branch Sales and Service Representative will possess knowledge of operations of both the sales and service side of the office, and have well-developed communication and human relations skills. Representatives must also develop a superior knowledge and understanding of PFFCU products and services and effectively communicate their benefits to the membership.

Major Responsibilities

1. Develop and maintain a good working knowledge of all PFFCU products and services.
2. Offer appropriate PFFCU products and services to each member served.
3. Perform the requirements associated with each side of the branch office – i.e. completing membership applications, loan applications and resolving account issues, while also performing all cash-related responsibilities associated with the service side of the office.
4. Achieve assigned sales goals.

Locations with open positions will vary. A map and list of our locations, with full addresses, is available here.

Training takes place at either our Castor Avenue or 4 Greenwood Square location for a minimum of 3-4 weeks, fulltime (8 hours per day).

Starting compensation from $12.00 to $16.00 per hour, plus possible annual incentives up to $11,000.  Sales or banking experience required.

Position: Deliver exceptional member service by telephone while successfully promoting and selling PFFCU products and services.

Qualifications: The Telephone Sales and Service Representative will possess proven customer service and sales skills; strong verbal communication skills; and a strong desire to help others. Representatives must develop a superior knowledge and understanding of PFFCU products and services and effectively communicate their benefits to the membership. Previous experience working in a banking environment is a plus.

Major Responsibilities

1. Support PFFCU’s loan growth goals and strategy by successfully promoting and selling loan products identified by a cross-sell screen.
2. Assist all members who call PFFCU for account service. This entails providing accurate account information; efficiently performing account transactions; and/or resolving account discrepancies.
3. Achieve all established sales and non-sales goals.
4. Support PFFCU’s corporate values of member service, teamwork, commitment, and performance.

The location for this position is 3325 Street Road, Bensalem, PA 19020.

Training takes place at either our Castor Avenue or 4 Greenwood Square location for a minimum of 5 weeks, fulltime (8 hours per day).