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Membership Resources

Who can join the Police and Fire Federal Credit Union?
As our name implies, most Philadelphia-area Police Officers and Firefighters are eligible to become members. PFFCU's membership eligibility may be offered to other employee groups, and your employer may already offer membership. You can view a comprehensive list of all the employee groups currently in our field of membership. If your employer is not currently listed, please contact one of our Business Development Managers about membership.

PFFCU also offers membership opportunities for other select associations and organizations. A full list of these organizations is also available. For information about why your organization should offer membership in PFFCU as a FREE benefit, please see the "PFFCU Membership For Your Organization" area below, or contact one of our Business Development Managers.

Family Membership
Once you become a member, any member of your family may also join PFFCU. Family members include spouse, children, brother and/or sister, parents, grandparents, and grandchildren of members. PFFCU membership lasts a lifetime and will be available to you and your family through every stage of your lives, even if you move, change jobs, or retire.

Join Now!
For your convenience, new member applicants may complete an online application. Our online application takes only a few minutes to complete, and uses advanced security technology to safeguard your personal information. In order to complete this application, all primary account-holder applicants and joint-owner applicants are required to provide the following information:

  • Social Security Number
  • a valid drivers' license, or other state or federally issued
     photo identification card
  • your current checking account information (in order to fund
     this new account with a minimum of $5) and,
  • current physical mailing address (no PO boxes)

Your online application will be reviewed within one business day and upon approval PFFCU will send a copy of the application to you for your signature. Your initial deposit will be debited from your existing account and credited into your new PFFCU account within two to five business days.

If you require assistance completing this online application, or if you wish to apply via the phone, you may call PFFCU at (215) 931-0300 or (800) 228-8801. You may also come into any of our branch locations and apply in person. Member applicants wishing to apply for a Trust or Business Account also need to visit a branch.

PFFCU Membership For Your Organization
PFFCU is a $2.8 billion, full-service, not-for-profit financial institution owned and operated by its 150,000 members. PFFCU's mission is to earn our members' Trust by providing them with quality financial products at very attractive prices, delivered with superior Service, Value and Convenience.

You can give the employees and members of your organization access to this higher level of service as part of your benefits package. And, unlike most benefits, offering PFFCU membership is FREE! It's an easy and effective way to enhance your existing employee benefits package at no additional expense.

Why Choose PFFCU ? Great Membership Benefits!
The goal of a bank is to take money from customers and give it to shareholders in the form of profits. At PFFCU, our members are the "customers" of the credit union, but more importantly, they are its "owners". PFFCU rewards its members with great loan and deposit rates and superior member service so that members can benefit from PFFCU's high level of financial strength.

 

SERVICE

 

Members of Police and Fire Federal Credit Union enjoy responsive, personalized service at a level that is unmatched in the financial services industry. In our most recent Annual Member Survey, 94% rated PFFCU's Member Service "Superior To" or "Better Than" other financial institutions. Last year, our dedicated Member Service Professionals answered over 1.6 million calls from our members. What's more, those calls to our Call Center were answered, on average, within six seconds (and by a live person)!

     
 

VALUE

 

PFFCU Members receive loan and deposit rates that consistently beat the bank competition. PFFCU's Premium Yield Account earns higher yields than money market mutual funds and bank money market accounts. And, our Certificate yields consistently beat bank CD rates. Our IRA money market account and IRA certificates will help you save for retirement, with high yields and no risk to principal! PFFCU's AutoDraft is a pre-approved auto loan in the form of a check. Members can boost their negotiating power with the dealer, and enjoy a remarkably low loan rate! PFFCU offers an exceptional array of mortgage options, all with terrific rates. We also offer Home Equity loans with no out-of-pocket expenses, and the lowest rates available.

     
 

CONVENIENCE

 

Members can access their accounts at conveniently located branches throughout the area, each with extended hours and a free, self-service coin-counting machine. Police and Fire Federal Credit Union members also enjoy FREE EXPRESS Access Services, including FREE Bill Payer, FREE Telephone and Online Banking, FREE transactions at any PFFCU ATM and 10 FREE transactions per month at any non-PFFCU ATM. Applying for a PFFCU loan is incredibly fast and hassle-free. Members can apply online and receive an answer within one business day. Or, they can apply for a consumer or home equity loan by phone or in person in less than 10 minutes, and receive a loan decision in one hour. Due to the current high demand for PFFCU’s money-saving Mortgage products, most members can expect to receive a Mortgage decision the next business day.

     
 

TRUST

 

The strength of our relationship with our members drives our success. Throughout the year, every member who gets a PFFCU loan is surveyed. An astounding 99% of members would recommend PFFCU to other members for their Consumer and Real Estate Lending needs! We are also proud that 93% of members rated us "Superior To" or "Better Than" the competition in Overall Level of Trust.

How does your organization join PFFCU?
If your organization is interested in offering membership as an employee benefit, you may also contact one of our Business Development Managers to request information or schedule a time for us to visit you.

To become a PFFCU Partner Organization, simply send us a letter indicating your interest in offering credit union membership. For your convenience, a template of this letter is available online. This letter should be printed on your organization's letterhead, and signed by someone authorized to make employee benefits decisions, such as a benefits manager, human resources manager, etc.

*Please note that a minimum deposit of $5.00 into an S1 Savings Account is required to open your account, and must remain in your account at all times. The S25 (Premium Yield Account) requires a minimum balance of $2,500 to earn dividends, while the S6P has a $2,000 minimum balance.

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