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PFFCU Identity Theft Assistance

Identity Theft Can Happen To Anyone.
PFFCU is proactive when it comes to our members' financial privacy and identity protection.

  • We use sophisticated fraud detection software that identifies fraud trends and fraudulent behavior on our members' VISA accounts.
  • Members have $0 liability on unauthorized purchases on their VISA account.

With your PFFCU VISA Credit Card, comes our assistance to help you restore your credit as quickly and painlessly as possible if your identity is stolen.

Here is what we will do:

  • Help you place a "Fraud Alert" at all major credit bureaus.
  • Tell you how to contact other creditors to close accounts.
  • Work with you to validate your claims and resolve fraudulent charges.
  • Send you an Identity Theft Information Packet.
  • Continue to monitor your account for further fraudulent activity.

If you fall victim to identity theft, call PFFCU at 215/931-0300 or 800/228-8801. We will help you take the necessary steps to maintain your good credit.

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