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- Real Estate Loans
- Auto Loans
- Personal Loans
- Share Accounts
- About PFFCU
Follow every command with ‘#’
For example: For Money Market Plus (S5) Balance, enter 1#5#.
Enter 1#your share number# . Example: for your checking, enter 1#4#
Common share numbers:
1 Savings Account
2 Vacation Account
3 Holiday Account
4 Checking Account
5 Money Market Plus Account
6 IRA Money Market Account
9 Mortgage Accumulation Account
12 Roth IRA Money Market Account
18 Education Savings Account
25 Premium Yield Account
Your Share Numbers are identified on your PFFCU account statement.
To hear the Share Numbers available on your account, enter *#.
Enter 2#your loan number#. Example: for Loan 3 (L3) enter 2#3#
Your current balance, payment amount, due date, and loan payoff amount as of today will be given.
Common Loan Numbers:
2 Personal Line of Credit (PLOC)
9 Home Equity Line of Credit (HELOC)
Your Loan Numbers are identified on your PFFCU account statement.
To hear the Loan Numbers available on your account, enter *#
Checking History enter 4#1#, then:
To search for a specific check, enter 1#
For last five cleared checks, enter 2#
For all recent Checking transactions, enter 3#
Five most recent Account Transactions, enter 4#2#, then:
For all account transactions, enter 1#
For all loan transactions, enter 2#
Other History Choices, enter 4#3#, then:
For all transactions for a specific date, enter 1#
For Share transactions for a specific period, enter 2#
For Loan transactions for a specific period, enter 3#
To change your PIN, enter 5#1#
For Year-To-Date Dividends and Interest, enter 6#1#, then:
For current year, enter 1#, or for previous year, enter 2#.
Your taxable dividends, interest paid, bond earnings, certificate penalties, mortgage interest paid, and mortgage points will be given.
For Certificates, enter 6#2#
The maturity date, current balance, and amount at maturity will be given for each individual Certificate Number. Your Certificate Numbers are identified on your PFFCU account statement.
To switch to a different Member Number, enter 6#3#, then:
Enter the member number and #.
This feature allows EXPRESS Banker access to your other accounts without having to hang up and call again, provided the other member number is already set up for EXPRESS Banker use.
For Share to Share Transfer, enter 8#1#
For Share to Loan Transfer, enter 8#2#
For L2 Line of Credit to S4 Checking Transfer, enter 8#3#
For Share to S4 Checking, enter, 8#4#
For PLOC (L2) or HELOC (L9) to Shares Transfer, enter 8#5#, Then:
Enter from which Loan Number. Example: from PLOC, enter 2#; from HELOC, enter 9#
For Member to Member Transfers, enter 8#6#. then:
Enter from which Share number, then #. Then enter member number to transfer to, then #.
You can authorize up to nine member transfer accounts on your EXPRESS Banker application.
To activate a Debit Card, or to cancel a lost/stolen ATM or Debit Card, enter 9#, then
To activate a Debit Card, enter 1# or to close a lost or stolen ATM or Debit Card, enter 2#.
Please then call us during normal business hours to order a new card.
For your convenience, we have included the PDF version of our 24- Hour EXPRESS Banker Guide online.
This guide is in Portable Document Format (PDF) and you will need Adobe Acrobat Reader to view it. You may download Adobe Reader for free by clicking on the image.