Free
Bill Payer Service!
Our Bill Payer Service is available by clicking on the Access Bill
Payer link above, through 24-Hour EXPRESS Banker,
and through PC EXPRESS. With this service, you can pay up to 40
bills per month. Enroll
Now»
Bill
Payer Frequently Asked Questions
How do I sign up for Bill Payer?
To sign
up online, all you need is your
account number with the merchant and the mailing address for the merchant.
Enroll
online today!
How
do I add a bill?
From the Bill Payer menu, select Add
Bill. Enter the information
for the new merchant, and choose "Add
Bill" from the dropdown
box.
How do I pay bills through Bill Payer?
From the Bill Payer menu, select Pay Bills. After
you select the applicable merchant, you will need to designate the
payment amount and date. Then, hit "Submit" and
you are done!
Will I still receive my bills in the mail?
Yes. When your bill arrives, simply access Bill Payer and indicate
the date and the amount that you wish to pay.
How long does it take PFFCU to pay my bill?
You should allow 7-10 days for merchants to receive your payment. Bill payments
are typically processed the following business day, however Fridays and holidays
are the exceptions to this rule. Bill payments scheduled before 6pm on a Friday
will be processed the following Monday morning. Bill payments submitted after
6pm on a Friday will not be processed until the following Tuesday morning.
Legal holidays that fall on a business day push bill processing back one full
business day.
How do I make changes to merchant information?
To change a pay date or payment amount, from the Bill
Payer menu, select Bill Details, and make the adjustment(s) to
the applicable bill(s) before you choose Pay Bill.
To modify your account number with a merchant or to select a different
funding source, from the Bill Payer menu, select Bill
Details, select
the bill you would like to adjust, then Change
Bill.
To modify merchant information, from the Bill
Payer menu, select
Add Bill, enter the information for the designated merchant,
and choose "Modify Merchant" from the dropdown box.
To add a bill from the Bill Payer menu, select Add
Bill, enter the
information for the merchant, and choose "Add
Bill" from the dropdown
box.
Why is my merchant payment address different
than the one I receive in my mail statements?
Many of the bills that PFFCU sends out are electronic payments. Organizations
such as PECO, Verizon, PGW, and many credit card and retail shopping companies
receive electronic payments so their mailing address is different than the address
to which paper bills are sent.
Can I pay my PFFCU VISA bill through Bill
Payer?
You can pay your PFFCU VISA bill via Bill Payer by signing up for
our FREE Bill Payer service and adding the address that is listed
on your statement to your Bill Payer account.
PFFCU will not be responsible for any bill that is not paid/received by or on its due date.
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