Courtesy Overdraft With A Fee

Frequently Asked Questions

How much Courtesy Overdraft protection do I have?

The amount you qualify for will depend on several factors in your checking account, including, but not limited to, deposit activity and transaction activity. The Courtesy Overdraft limit may change depending on these factors. Overdraft protection from your Savings and/or Personal Line of Credit will be used before Courtesy Overdraft protection is accessed.

What type of protection does Courtesy Overdraft provide?

PFFCU offers a Courtesy Overdraft Program (COD), where PFFCU will pay overdrafts, up to a predetermined limit, for a fee, if there are insufficient funds in your savings account and you either don’t have available credit on your PLOC or you have not selected the PLOC option to cover overdrafts. When a transaction item is paid through the COD program, it causes your checking account to have a negative balance, which must then be repaid.

How do I enroll for Courtesy Overdraft protection to authorize and pay everyday debit card transactions?

Federal regulations prohibit us from paying everyday debit card transactions unless you authorize us to do so by enrolling in this service. To enroll, complete this form, or call Telephone Member Service at 215-931-0300 or 800-228-8801 or visit your nearest PFFCU branch location.

Can I opt out of Courtesy Overdraft?

If you would like to opt-out, that is, if you would prefer we not pay everyday debit card transactions that would overdraw your account, you may opt-out by writing to us or by calling us at 215-931-0300 or 800-228-8801 and informing us of your intention to opt-out.

How will I know I am overdrawn?

Courtesy Overdraft e-mail notices are sent the next day to members who have supplied PFFCU with a primary e-mail address. If you have not provided us with that information, or you need to update your e-mail address, you should log onto PC EXPRESS, select “Personal Profile” and choose the “Change Address” screen. You may also provide us with your primary e-mail address information by calling 215-931-0300 or 800-228-8801. After we have that information, we will send e-mail notifications to you beginning the first of the following month. Members with no primary e-mail address on file will receive notification by US mail.

Can I overdraw more than my Courtesy Overdraft limit?

In most instances, if an item is presented for payment, or you authorize payment from your account, and you have insufficient funds to pay it, PFFCU will consider paying the item as long as it does not result in a negative balance in your account (exclusive of fees), greater than your limit. If paying any item will cause you to exceed your limit, the item will be returned unpaid or the Debit Card authorization will be denied.

How quickly do I have to deposit funds to cover an overdraft?

PFFCU expects that you will deposit funds to cover any overdrafts immediately. If you do not deposit funds to cover your overdraft, we will send you additional letters and contact you to discuss clearing the negative balance in your account. If a negative balance continues, we will close your account and report the overdraft balance to ChexSystems, a national reporting agency.