CONTACT US
Reach Out Anytime
Questions? Comments? Our friendly local team is here to help.
Full-Service Call Center
We’re Here to Help
Speak with a live Member Service Representative during our Call Center hours of operation:
Monday – Friday: 8:30 a.m. – 6:00 p.m.
Saturday: 8:30 a.m. – 4:00 p.m.
Sunday: Closed
Our local team is available to transact almost any financial business you have. Call us at 215.931.0300.
Find What You Need
Our local, full-service Call Center is ready to help you with all your banking needs. We maintain an average wait time of only 28 seconds, and there are no menus to navigate. We can assist you with loan applications, new accounts, deposits, and more. Just call 800.228.8801 or 215.931.0300 Monday–Friday, 8:30 a.m.–6:00 p.m., and Saturday, 8:30 a.m.–4:00 p.m.
Click here for an interactive map and listing of Branches and operating hours.
If your PFFCU card has gone missing, call us at 800.228.8801 or 215.931.0300 during normal business hours or 800.449.7728 after hours. You can also make a report through Online/Mobile banking (under Card Management). Stop into a Branch to get an instant replacement for a lost, stolen, or damaged card.
For general questions about your PFFCU Visa credit card, call us at 800.228.8801 or 215.931.0300 during normal business hours or 855.789.8192 after hours.
To access your PFFCU accounts by phone anytime and anywhere, call 800.448.4041.
You can call our Telephone Member Service Representatives during normal business hours through PA Relay by dialing 711.
You can change your address on file through Online/Mobile Banking, by calling 800.228.8801 or 215.931.0300, or by visiting any PFFCU Branch.
Our Member Service Representatives will be glad to assist you in resetting your login info. Just call 800.228.8801 or 215.931.0300. Members can also reset their password themselves through the Forgot Password selection in Online/Mobile Banking.
You can order new checks through Online/Mobile Banking under Services.
To opt out of paper statements, log in to Online/Mobile Banking and select Services from the navigation menu. Select Opt-Out Paper Stmts, follow the verification instructions, and select Verify. Once the verification screen is displayed, you can select Close and navigate to other pages. Members can opt out of paper statements for the PFFCU Rewards Visa Credit Card by visiting the Credit Card Website through Online/Mobile Banking and following the prompts.
PFFCU accepts deposits by mail. Write your PFFCU account number, share number for deposit, and sign the back of the check. Mail the check to:
PFFCU
4 Greenwood Square Office Park
3325 Street Road
Bensalem, PA 19020
Attn: Operations
We will send you a receipt after we post your deposit.
