ABOUT PFFCU
You Make Us Stronger.
We Help You Go Further.
We’re the locally trusted credit union serving people
like you.
Our Guiding Values
Service
Representatives are ready to serve you at our Branches, Loan Center, and full-service Call Center.
Value
Competitive rates on loans, high yields on deposits, delivered with outstanding service.
Convenience
24/7 account access is available using Online/Mobile Banking and our ATMs.
Trust
Providing quality financial products at attractive prices, delivered with superior service, value, and convenience.
Service
Representatives are ready to serve you at our Branches, Loan Center, and full-service Call Center.
Value
Competitive rates on loans, high yields on deposits, delivered with outstanding service.
Convenience
24/7 account access is available using Online/Mobile Banking and our ATMs.
Trust
Providing quality financial products at attractive prices, delivered with superior service, value, and convenience.
JOIN US
A Lifetime of Financial Opportunities
Since 1938, PFFCU has proudly served the financial needs of our police officers, firefighters, and neighbors in Greater Philadelphia and Southern New Jersey.
We’re not your typical financial institution. PFFCU is a member-owned financial cooperative that’s here to empower people like you while working together to enhance our communities. We do that by returning our earnings to our members in the form of higher savings yields, lower loan rates, and fewer fees. We’re also committed to promoting our members’ overall financial well-being through educational resources and individualized guidance.
With over 400,000 members, $8 billion in held assets, 17 branch locations, and a robust digital platform, we offer the strength, security, and convenience of a big bank without compromising our core principle of people over profits.
Come join us to discover the credit union difference and find out why we’ve recently been voted Best Credit Union, Best Mortgage Lender, and Best New Member Experience.1
RECENT SURVEY RESULTS
Nurturing Our Member Relationships
We survey our members on a regular basis to make sure that we’re delivering on our promise of outstanding service. Here’s a summary of the latest results:
- 91% of respondents rated their in-branch experience as Exceptional or Superior
- 94% rated their call center experience as Exceptional or Superior
- 90% rated their consumer lending experience as Exceptional or Superior
- 93% rated their real estate experience as Exceptional or Superior
Here for You
Our friendly Member Service Representatives can address any questions or concerns you may have. Find a Branch or call us at 215.931.0300.
Find a Branch Call Us
Stay in the Know
Visit our blog for the latest news from PFFCU, plus answers to your key financial questions like:
More Solutions
You name it. We’ll help you do it. PFFCU offers a full suite of personal banking and lending products.
