Information Regarding PFFCU Website and Online Banking

Anything you see, hear, read, or download from this website is made available to you in the spirit of sharing with members of Police and Fire Federal Credit Union and potential members of PFFCU. We continually work hard to ensure that all the information contained in the website is current, accurate, and usable. This information should be construed only as a guideline. PFFCU is not responsible for errors contained in this website including, but not limited to, rate information. Notwithstanding any information that may be contained in the website, PFFCU policies, procedures, and actual rates approved by the Board of Directors are in effect. All PFFCU information, including, but not limited to, rates, yields, offers, and information contained in this website, is subject to change, at any time, without notice.

Before relying on, or using any information contained in, the PFFCU website that you feel may be questionable, you should email memberservice@pffcu.org or call at 215-931-0300 or 800-228-8801, to ask for additional information.

All software or other services that we provide directly for use, or that is created by third parties under contract with PFFCU and is provided on our site, is offered subject to the terms, conditions, warranties, and disclaimers listed above. Additionally, all services, products, and information are provided “as is.”

When you visit our website, we may collect and store information about your visit on an anonymous, aggregate basis and use it for internal review purposes only. This information may include the date, time and length of your visit, the pages you visit on our website, the web browser used, the domain from which you access the internet, the Internet Protocol (IP) address (to determine location), links clicked and conversion information.

We may use the information we collect to analyze and track data, determine what content is most popular, measure the number of visitors to different sections of our website, and assist us in making our website more useful to members based on their interests. Geolocation data may be used to help prevent fraudulent activity.

The anonymous information about your website visit may be collected by using various technologies, such as cookies. Cookies are small text files placed on your computer or other devices you may be using, such as a tablet or smartphone when you visit a website. The cookie is a random number that uniquely identifies a web browser on a specific computer, but is not used to identify an individual person. Cookies allow a website to recognize a particular device or browser and remember information about that device’s preferences when visiting the website again.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer.

When using Mobile Banking you allow the collection of images of checks for mobile remote deposit to be stored and accessed using your device. Pictures and images of checks for mobile remote deposit will be used by PFFCU for deposit processing.

All links or other connections to other websites, or mention or reference to other websites, or mention or reference to other companies, is solely for informational purposes to PFFCU members, and should not be construed as an endorsement of relationship other than what is plainly stated where such connection is made. If PFFCU provides a link or connection to third-party websites, it does not take responsibility for the content of the third-party websites. PFFCU does not represent either the third party or you, the member, if you enter into a transaction with the third party. Privacy and security policies of third parties may differ from those of PFFCU.

Privacy Policy

What does Police and Fire Federal Credit Union do with your personal information?

Financial companies choose how they share Your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires US to tell You how We collect, share, and protect Your personal information. Please read this notice carefully to understand what We do.

The types of personal information We collect and share depend on the product or service You have with Us. This information can include:

  • Social Security number and account transactions
  • account balances and transaction history
  • checking account information and credit scores

When You are no longer Our member, We continue to share Your information as described in this notice.

All financial companies need to share customers’ personal information to run their everyday business. In the section below, We list the reasons financial companies can share their customers’ personal information, the reasons Police and Fire federal Credit Union chooses to share; and whether You can limit this sharing.

 

Reasons We can share Your personal information

For our everyday business purposes – such as to process Your transactions, maintain Your account(s), response to court orders and legal investigation, or report to credit bureaus. Does the Credit Union share? YES. Can You limit this Sharing? NO.

For Our marketing purposes – to offer Our products and services to You. Does the Credit Union share? YES. Can You limit this Sharing? NO.

For joint marketing with other financial companies. Does the Credit Union share? YES. Can You limit this Sharing? NO.

For Our affiliates’ everyday business purposes – information about Your transactions and experiences. Does the Credit Union share? NO. Can You limit this Sharing? WE DON’T SHARE.

For Our affiliates to market to You. Does the Credit Union share? NO. Can You limit this Sharing? WE DON”T SHARE.

For Our non-affiliates to market to You. Does the Credit Union share? NO. Can You limit this Sharing? WE DON”T SHARE.

Questions? Call (215) 931-0300 or toll free (800) 228-8801.

 

How does Police and Fire Federal Credit Union protect my personal information?

To protect Your personal information from unauthorized access and use, We use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Police and Fire Federal Credit Union collect my personal information?

We collect Your personal information, for example, when You

  • open an account or give Us Your contact information
  • show Your driver’s license or apply for a loan
  • provide account information

We collect Your personal information from others, such as credit bureaus, affiliates, or others.

Why can’t I limit all sharing?

Federal law gives You the right to limit only

  • sharing for affiliates’ everyday business purposes – information about Your creditworthiness
  • affiliates from using Your information to market to You
  • sharing for non-affiliates to market You

State laws and individual companies may give You additional rights to limit sharing.

 

Definitions

Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.

  • Police and Fire Federal Credit Union has no affiliates.

Non-Affiliates

Companies not related by common own ownership or control They can be financial and non-financial companies.

  • Police and Fire Federal Credit Union does not share with non-affiliates so they can market to You.

Joint Marketing

A formal agreement between non-affiliated financial companies that together market financial companies that together market financial products or service to You.

  • Our joint marketing partners include insurance providers and securities broker-dealers.